What gets measured gets managed

Have you spent time avoiding the numbers that matter?

It’s so interesting that we can avoid the things that matter most even when we know it.

Knowing the numbers may be the most important thing for your business.

… but if you’re like most people, you don’t know where to start.

That’s okay… because we’ll address this together.

What are the important metrics to you?

Is it employee satisfaction?

Number of sales calls made?

Results from those calls?

Here’s my recommendation:

  1. Determine the metrics to measure
  2. Create an excel sheet
  3. Document the numbers daily, weekly, or monthly (depending on your biz)
  4. Take action from the numbers

What’s important is changes in the trends. Usually that means something is up!

Let me know how else you use KPIs to fuel your business.

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